At Apollo Group TV, we go to considerable lengths to ensure that every one of our customers is completely happy with their purchase. In the unlikely event you are not totally satisfied, for whatever reason, with your Apollo Group TV product, we have a no-nonsense refund policy that will put your mind at ease.
Please read our refund policy in detail to understand the process, eligibility, and conditions that apply to refunds for Apollo Group TV products.
We offer refunds on Apollo Group TV products purchased from ApolloGroupTVs.store under the following conditions:
Unopened Products: Apollo Group TV products that are unopened are qualified for a complete refund. Ensure the package is intact, and the product has not been utilised.
Digital Products: We do not offer refunds on digital products, including but not limited to software downloads, licenses, and access codes unless the product is defective.
To return your Apollo Group TV product for a refund, please begin this process by means of:
Please note that the following items are non-refundable:
If you need to replace an Apollo Group TV product with a different item, please make a return for a refund and order your preferred item separately. We currently do not have a direct product exchange. However, we’ll replace a defective/damaged item or provide a full refund at no cost if that is the case.
Shipping fees are not refundable except for in the case of an error on our part where we would reimburse the shipping fee for returning the item (i.e., wrong product sent, damaged merchandise). Unless otherwise stipulated above, it is the customer’s responsibility to pay the return shipping cost.
If you have any further questions about our Apollo Group TV refund policy or would like assistance with your return, please don’t hesitate to contact our customer support team:
We appreciate your patronage and look forward to our facility being useful for you with a satisfactory experience at Apollo Group TV. We invite any other questions you may have about this refund policy via our support group. Thank you for your patronage of Apollo Group TV for all of your home entertainment needs!