.
How to Fix 5 Common Apollo TV Errors and Buffering Issues

For those who have learned to love Apollo TV for live TV, sports, movies, and so much more, errors or buffering can sometimes give them problems that disrupt their ability to view content. Whether it is catching a favorite show or catching a live game, nothing is more annoying than interruptions due to technical glitches.
Fortunately, most of the Apollo TV errors and issues related to buffering can be fixed by a few easy steps. For this post, we have prepared some common problems that users face and how to easily troubleshoot them so that you may continue to enjoy smooth streaming.
Common Apollo TV Errors and Their Fixes
1. Apollo TV App Not Loading
One of the major issues people using Apollo TV face is that the app will not load or crash upon being launched. If you happen to be experiencing the issue, it could be with your device, the application, or the internet connection.
Fixes for Apollo TV Not Loading:
Check your internet connection: slow and unstable internet may not load the application. Make sure your Wi-Fi is working or use a wired connection, if possible.
Restart Your Device: Often, simply restarting the TV or streaming device solves the problem. Switch it off, wait a few seconds, and power it on.
- Reinstalling the App: Reinstall the Apollo TV application after uninstalling it from your app store. This may be helpful for issues related to corrupted application data or installation problems.
2. Unable to Log Into Apollo TV
Another common problem that users encounter pertains to an inability to log into their account in Apollo TV. This might happen when one forgets their information to log in or there is some problem regarding subscription-related issues.
How to Solve Login Issues:
- Credential Check: Ensure you are correctly typing your username and password. If you forget either, use the password recovery option within the application.
- App Cache Clear: Sometimes, previous data on the app conflicts with the ability to log in. Try clearing the app’s cache or data from within your device’s settings.
- Subscription Status: Make sure your Apollo TV subscription is active. If you’re not sure, head over to the Apollo TV account page and make sure the status of your subscription.
Common Buffering and Streaming Issues on Apollo TV
Buffering is yet another frustrating problem many users experience with Apollo TV during live content streaming. The plus side is that buffering issues are often fixable by some very basic troubleshooting steps.
1. Buffering During Streaming
This occurs when your connection speed is too low to handle the video stream. Those who have slower networks are more likely to see it much more frequently, especially if they try to stream HD or 4K content.
**Buffering Issues: How to Fix Them
- Check Your Internet Speed: The minimum requirement is a stable internet speed of 5 Mbps for HD streaming. You can check your internet speed using any speed test tool; you can try the popular one at Speedtest.net. If your speed is lower than 5 Mbps, consider upgrading to an internet plan that can give you that speed or higher.
–Switch to a Wired Connection: Wireless connections are prone to interference and slow speeds. When possible, hook your streaming device directly into the router with an Ethernet cable for a much more reliable connection.
Reduce Usage on Other Devices: When multiple devices start using the internet simultaneously, such as smartphones, laptops, or other smart TVs, congestion occurs, hence possibly causing buffering. Try disconnecting other devices off the network while streaming. - Streaming at Lower Quality: If the speed of the internet is low, then change the quality of streaming in the settings option of an app to low value. This will allow smooth streaming by avoiding buffering but also lower the resolution of the video.
2. **Poor Video Quality – Low Resolution
Poor video quality may arise in Apollo TV, leading to a blurred or grainy appearance.
Solution of Poor Video Quality:
Adjust the Video Quality Settings: Most IPTV applications, including Apollo TV, have the menu to switch the quality of streaming video. Install and set the video to HD or Full HD for best results.
Check Your Internet Speed: If the internet speeds are mediocre, then the resolution of the video will suffer. Make sure your internet speed can pull off HD streaming.
- Update the App: Ensure that you have the latest version of the Apollo TV application. More often than not, problems with video quality are indeed bugs that receive fixes with newer updates.
3. Audio-Video Sync Issues
A very common problem is the poor synchronization of audio and video; thus, this makes the viewing a jarring experience.
Fixes for Audio-Video Sync Issues:
Restart the App: Close the Apollo TV application and open it again. Sometimes that’s all it needs: a simple resync of audio with video.
- Check Device Settings: Some devices do have options to change the sync settings. Check your audio settings in either your TV or your streaming device.
Change Audio Output: Use external speakers or a soundbar? Then make sure the audio output settings are correctly matched to the audio device for the sounds.
Advanced Solutions of Apollo TV Fault
In case what we have explained above failed to help you with solving your problem, here are a few advanced solutions that you may want to try:
1. Update Your Device’s Firmware
Sometimes the issue in Apollo TV may be due to some outdated firmware of your TV or your streaming device. Make sure that the firmware of your device is updated.
Open device settings.
Look for software updates and install the latest version.
Restart your device after installing the update finish.
2. **Clear App Data and Cache
It does this because it resets the app for more ongoing issues and can clear any corrupted files that have been stored within the app.
- Android TV/Google Play Devices: Go to Settings > Apps > Apollo TV > Storage > Clear Cache and Clear Data.
- Amazon Fire TV: Go to Settings > Applications > Manage Installed Applications > Apollo TV > Clear Cache and Clear Data.
3. Use a VPN (Virtual Private Network)
Try a VPN if your ISP throttles the streams, and you are getting too slow to stream, or for some buffering. This might mask your internet usage and give you a better streaming speed.
Download and install one of the good VPN services.
Connect with a server closer to your location, or one that gives better speeds.
Try opening the Apollo TV app and attempt streaming once again.
Conclusion: Have Seamless Streaming with Apollo TV
What’s great with Apollo TV is that most of the problems one encounters, whether buffering or simple errors, are quite easy to get rid of with simple troubleshooting: checking your internet connection, updating your app, and following the tips above will have you back to enjoying seamless live TV, sports, movies, and so much more.
If you’re still facing any of those issues, you can head to the Apollo TV Support Center or contact our Customer Support Team for further assistance.
Be sure to stick around as we provide more helpful tips and updates on maximizing your Apollo TV subscription!
Meta Description 160
“Eliminate common Apollo TV errors and buffering with these easy troubleshooting steps. We will guide you through seamless streaming.
Let me know if you need any adjustments or further optimizations!