Apollo Group TV Refund Policy

At Apollo Group TV, we are committed to providing a high-quality IPTV experience. Please read our Refund Policy carefully to understand the terms under which refunds are granted or declined.

1. No Refunds After Subscription Activation

Due to the nature of our digital IPTV service, we do not offer refunds once a subscription has been activated and login credentials have been delivered. All sales are final and non-refundable.

2. Free Trial Policy

We offer a Free IPTV Trial to allow users to evaluate our service before making a purchase. This gives you the opportunity to test compatibility, speed, channel availability, and video quality before committing to a paid subscription.

3. Technical Issues

If you are experiencing a technical issue, we recommend contacting our support team first. Most issues can be resolved quickly through proper configuration, player updates, or alternative devices.

4. Unsupported Devices or Apps

It is the user’s responsibility to ensure that their device is compatible with our IPTV service. Please refer to our FAQs page for information on supported platforms. We do not issue refunds for incompatibility caused by unsupported devices, third-party apps, or user-side misconfiguration.

5. Multiple Account Use

Sharing a subscription account on multiple IP addresses, devices, or users simultaneously may lead to automatic suspension without eligibility for a refund, as outlined in our Terms & Conditions.

6. Payment Disputes

Initiating a payment dispute without contacting us first will result in permanent account suspension. We advise customers to reach out to us directly for any billing concerns via our Contact Page.

7. Policy Changes

We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Please review this page regularly to stay informed.

8. External Resources

For further understanding of digital content refunds and IPTV regulations, you may visit FTC Consumer Refund Guidelines or IPTV on Wikipedia.

9. Contact Us

If you have any questions regarding our refund policy or need technical support, please reach out to us via email at support@apollogrouptvs.store or visit our Contact Page.